[Registered company name] (“Astronreturn”, “we”, “us”) is committed to protecting your personal data. This policy explains what we collect, why, and your rights.

1. Who we are [Registered company name, company number, registered address]. For data protection queries, contact [name/role and email].

2. What we collect Through our enquiry form and during a case, we collect: your name, contact details, and information about your case. Case information often includes financial data (accounts, transactions, payment methods) and may include sensitive personal information, particularly in romance and impersonation cases.

3. Why we collect it

• To assess and, where agreed, investigate your case
• To communicate with you about your enquiry and case
• To produce reports and, at your instruction, make referrals
• To meet our legal and regulatory obligations

The lawful basis for processing is [your consent, and/or performance of a contract, and/or legitimate interests — confirm with legal].

4. Who we share it with We share your data only as needed to deliver the service and only with your knowledge, including: banks, exchanges, payment providers, law enforcement, and legal counsel — and only where you have instructed or agreed. We do not sell your data or use it for advertising. [List any processors — e.g. hosting, email, CRM.]

5. International transfers [If your team or infrastructure spans jurisdictions, state where data may be transferred and the safeguards applied.]

6. How long we keep it We retain case files for [period] after a case closes, after which they are securely deleted, unless a longer period is required by law. [Confirm retention period.]

7. How we protect it [Describe your security measures — encryption, access controls, etc.]

8. Your rights Depending on your location, you have the right to access, correct, delete, or restrict the processing of your data, to object to processing, and to data portability. To exercise these rights, contact [email]. You may also complain to [relevant data protection authority].

9. Cookies [Describe cookies and analytics used on the site, and how to control them. Link to a cookie policy if separate.]

10. Changes We may update this policy. The current version is always dated at the top.