Terms & Conditions

These terms govern the services provided by [Registered company name] (“Astronreturn”, “we”, “us”) to you (“the client”, “you”). By submitting an enquiry or engaging our services, you agree to these terms.

1. What we do Astronreturn provides financial fraud investigation, payment and asset tracing, and investigative reporting. Our work results in a written report and a recommended course of action. We may also make referrals to law enforcement or civil counsel at your request.

2. What we do not do We are not a law firm and do not provide legal representation or legal advice. We are not a financial adviser and do not provide investment or financial advice. We do not provide regulated financial services. We cannot reverse transactions, freeze accounts, issue seizure orders, or compel any third party to return funds. No such power exists for any private firm.

3. No guarantee of recovery We do not guarantee that any funds will be traced, identified, or recovered. Outcomes depend on factors outside our control, including jurisdiction, the method by which funds were transferred, the time elapsed, and the cooperation of third parties such as banks, exchanges, and authorities. Any estimate we give is an opinion, not a promise.

4. Free assessment Initial case assessments are provided free of charge and create no obligation on either party. We may decline to take on a case at our discretion, including where we judge it unlikely to produce a useful outcome.

5. Fees Where you choose to proceed, fees are quoted in advance and agreed in writing before any chargeable work begins. [State your fee model: fixed fee / per-transaction / etc.] We do not charge a percentage of any funds recovered. We do not accept payment in cryptocurrency. [State payment terms, when payment is due, and any deposit requirement.]

6. Cancellation and refunds [State cooling-off period, e.g. 14 days, and the refund terms. State what happens to fees already paid if you cancel mid-investigation.]

7. Your responsibilities You agree to provide accurate and complete information to the best of your knowledge. Our findings depend on the information you supply. You confirm that the funds and accounts in question are your own or that you are authorised to act in respect of them.

8. Confidentiality We treat all case information as confidential and will not disclose it to third parties except as instructed by you or as required by law. See our Privacy Policy for how we handle personal data.

9. Limitation of liability To the extent permitted by law, our total liability arising from our services is limited to the fees paid by you for those services. We are not liable for indirect or consequential loss, or for the acts of third parties including banks, exchanges, or authorities.

10. Reports and use Reports we produce are for your use in pursuing recovery through legitimate channels. Their acceptance by any bank, regulator, court, or authority is not within our control and is not guaranteed. Note that agencies may independently verify our findings.

11. Regulatory status [State accurately what you are registered or licensed as, and in which jurisdictions. Do not overstate.]

12. Complaints If you are dissatisfied, contact us at [email/address]. [State your complaints procedure and any external body.]

13. Governing law These terms are governed by the law of [jurisdiction], and any disputes are subject to the exclusive jurisdiction of its courts.