- Service Areas / Access & Identity
Phishing
Card details, banking logins, and wallet credentials captured through a convincing fake page or message.
- Access & Identity
How Phishing Works
The mechanics matter — how you were compromised determines what can still be recovered.
01
A Message, a Link, a Login Page That Looks Right.
Phishing starts with something ordinary — a text about a delayed parcel, an email from your bank, a call from someone who already knows your account details. The page you land on is a copy of the real one. What you enter goes straight to whoever built it.
02
What an Investigation Involves
Astronreturn Investigations
We start by establishing when and how the compromise happened — which message, which page, which credential. That fixes the timeline and tells us what left your accounts afterwards.
From there we trace the outbound payments: which accounts received them, which processors or exchanges they passed through, and where they came to rest.
- Inside a Phishing Investigation
Our Process
Four stages, in the order we work them.
Compromise Timeline
We establish exactly when and how access was obtained, and what it allowed.
Outbound Payment Tracing
Every transfer, card charge, and withdrawal that followed, traced to its destination.
Infrastructure Analysis
Domains, hosting, and sending addresses — often linking your case to others.
Evidence File
Findings documented so your bank, card issuer, or the police can act.
- Clients
In their own words
“I gave the details away myself, which made it worse. Nobody made me feel stupid about it. They just started working out where the money went.”
Priya
UK
4.9 Rating
aveery davis
Our Client
"My card issuer had already refused once. With the report showing where each charge landed, the second attempt went differently."
- FAQ
Common Questions
Not necessarily. Being deceived into authorising something is treated differently from authorising it freely, and many banks and card schemes have specific provisions for it. Whether a claim succeeds often comes down to how well the deception is documented — which is the part we can help with.
Later is harder, not hopeless. Card chargeback windows are limited and worth checking immediately, but payment trails stay traceable long after the deadline for a dispute has passed, and the evidence still supports a police report or a claim.
Yes, always, and ideally before contacting us. We work alongside law enforcement reporting rather than replacing it, and our reports are built to be usable by investigators.
No. Funds are moved between accounts and platforms specifically to break the trail, and following those chains is the ordinary work of an investigation rather than an obstacle to it.
Take it to your bank or card issuer to support a dispute, to a regulator or ombudsman, to the police as part of a report, or to a solicitor if you're pursuing a civil claim. It's built to be used by all four.